Contact Us

Reach our team for requests, RMA, general info, and more.

Use the request dropdowns so we can route your message to the correct team faster.

RMA Returns Part Request Trade-ins Technical Support

Typical response times

  • General queries: same business day
  • RMA and returns: 1 to 2 business days
  • Part sourcing requests: 1–2 business days

RMA & returns

We handle returns in 1 to 2 business days for in-warranty products and parts.

  • Streamlined RMA and return processing you can rely on.
  • Track progress via our dedicated team.

Dedicated support lines

Need help fast? Contact our specialist desks.

Technical support

support@primelaptopparts.co.za

Parts sourcing

requests@primelaptopparts.co.za

General information

info@primelaptopparts.co.za

Address

Giant Value Centre, cnr Okavango and De Bron Rd, Shop 21, Brackenfell, 7560