Frequently Asked Questions

We serve everyone from businesses and repair shops to resellers and individual customers.

Yes. Share your model or part number and we will source from our supplier network.

Most quote requests are answered on the same business day during support hours.

We accept multiple payment options via Payfast.

You can search by part number, brand, or machine model. Our team also provides compatibility support to ensure you get the correct part.

We supply both new and used components, carefully sourced and tested to ensure reliability and performance.

We combine competitive prices, strict quality control, and transparent grading—ensuring you get the best value whether you choose new or used parts.

Yes. Share your SKU list and quantities, and we can quote for bulk supply, reserve stock, and arrange combined delivery to suit your schedule.

Yes. We ship nationwide using insured couriers with tracking details provided.

Standard delivery is usually 2-4 business days, with faster options in major metros.

Shipping is calculated at checkout based on destination, parcel size, and service level before you complete payment.

Orders confirmed during business hours are usually dispatched the same business day. Orders confirmed later are dispatched on the next business day.

Yes. Tracking details are sent once your parcel is booked with the courier.

Unused parts in original packaging may be returned within 7 days of delivery. Returned items must be complete and not physically damaged.

Use the Contact page and select RMA or Returns. Include your invoice number, SKU or part number, and a short fault description so we can assist quickly.

Yes. New components are covered by manufacturer warranty, and used components are covered by our in-house warranty. The exact period is shown on the product listing and invoice.

Each product listing clearly states whether the component is brand-new or used/refurbished. Used parts are graded and quality-checked before sale.

Share your device model number, serial number, and the current part number when possible. Photos of labels are very helpful for confirming exact compatibility.

Yes. All used components undergo compatibility checks, grading, and performance testing before being made available. We only stock parts that meet strict standards.

Devices are graded by condition and tested before sale, with notes on any cosmetic wear.

Yes. We assess eligible devices and provide trade-in value based on model and condition.