Returns and RMA

Return an item

Faulty, arrived not working, or not what you wanted? Request a return here and we'll send you an RMA number and tell you what happens next.

This form needs JavaScript. Please email support@primelaptopparts.co.za with your order number instead.

1 Find your order

Your order number (like PLP-1114), invoice number (like INV-0120) or Bob Shop order number, with the email or phone number you used.

Order or invoice number Email address Phone number

Your RMA number is